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🔍 General Questions
Trackity is designed to give eCommerce businesses 100% accurate tracking, AI-powered attribution, and real-time insights. Unlike traditional tracking tools, Trackity eliminates blind spots and ensures every conversion is accounted for, even with ad-blockers and iOS privacy updates.
Trackity is a real-time tracking and attribution platform for eCommerce businesses. We combine client-side, server-side, and AI-powered tracking to ensure 100% conversion accuracy across all ad platforms, even with ad-blockers and iOS privacy restrictions.
Unlike competitors that rely heavily on third-party cookies, Trackity uses five-layer tracking (client-side, server-side, webhook fallback, event deduplication, and cross-device stitching). This ensures you never lose a conversion, even with strict browser privacy settings.
Yes! We provide one-click integration with Shopify, WooCommerce, Google Analytics 4, and Klaviyo. Plus, we offer custom API and webhook support for businesses using headless commerce or custom-built stores.
Trackity is designed for instant, no-code integration. Shopify and WooCommerce users can set up tracking in minutes.
📊 Tracking & Data Accuracy
Missing conversions and misattributions can lead to wasted ad spend. Trackity’s five-layer tracking system ensures that every customer interaction is captured with precision, giving you a complete and reliable dataset to optimize your marketing strategies.
We use a five-layer tracking system, including:
✅ Client-Side Tracking – Captures user actions in the browser.
✅ Server-Side Tracking – Ensures ad-blocker and privacy-resistant tracking.
✅ Event Deduplication – Prevents duplicate or missing conversions.
✅ Webhook Fallback – Retrieves lost data from Shopify & WooCommerce.
✅ Cross-Device Stitching – Tracks users across multiple devices and sessions.
Yes! Our server-side tracking and domain proxying bypass ad-blockers and ensure conversion data is still captured.
Unlike outdated tracking methods, Trackity’s server-side tracking and first-party data handling allow us to recover lost attribution, making iOS privacy restrictions irrelevant.
No, Trackity enhances Google Analytics by sending complete, accurate conversion data. While GA4 relies on probabilistic modeling, Trackity provides precise, real-time tracking.
🛠️ Attribution & Ad Performance
Understanding which marketing channels truly drive sales and revenue is crucial for scaling ad campaigns effectively. With Trackity, you can use First Click, Last Click, Linear, and AI-driven attribution models to get the most accurate view of your customer journey.
We offer multiple attribution models, including:
✔️ First Click – Assigns full credit to the first touchpoint.
✔️ Last Click – Gives all credit to the final interaction.
✔️ Linear Attribution – Splits credit evenly across all touchpoints.
✔️ AI-Powered Attribution – Uses machine learning to dynamically assign conversion value.
Yes! Unlike Triple Whale or WeTracked.io, we let you test and compare different attribution models side by side, so you can make data-backed decisions.
Trackity eliminates tracking gaps and recovers missing conversions, giving ad platforms the right data. This results in more accurate optimization and lower cost-per-acquisition (CPA).
Yes! Trackity supports multi-store tracking, allowing you to monitor ROAS, conversions, and LTV across multiple Shopify & WooCommerce stores in one place.
🔗 Integrations & API
Trackity seamlessly integrates with Shopify, WooCommerce, Google Analytics 4, Meta, TikTok, and more, making it easy to connect all your data sources in one place. Developers can also use our open API and webhooks to create custom integrations for a tailored tracking experience.
We integrate directly with:
✔️ Google Ads
✔️ Meta (Facebook & Instagram Ads)
✔️ TikTok Ads
✔️ Snapchat Ads
✔️ Pinterest Ads,
✔️ Reddit Ads
✔️ LinkedIn Ads
✔️ Bing Ads
Yes! Trackity sends accurate, enriched data to GA4, ensuring your ad campaigns receive correct attribution signals.
📈 Real-Time Dashboards & Reports
With Trackity’s live analytics dashboard, you can monitor orders, revenue, and ad performance in real time. Gain instant insights into ROAS, LTV, and funnel drop-offs, so you can adjust your marketing strategy on the fly and maximize profitability.
✔️ Real-Time Order Tracking – Instantly match transactions to ad sources.
✔️ Attribution Analysis – Understand what drives conversions.
✔️ ROAS & LTV Reports – Optimize ad spend based on real revenue impact.
✔️ Funnel & Drop-Off Analysis – Spot weaknesses in your sales process.
Yes! Trackity allows custom widgets, KPIs, and store-specific reports for ultimate flexibility.
Yes! Set up daily, weekly, or monthly reports.
🔒 Security, Compliance & Privacy
Privacy regulations are evolving, and third-party cookie tracking is becoming unreliable. Trackity is fully GDPR, CCPA, and PCI-DSS compliant, ensuring that your data collection practices are privacy-friendly and future-proof while maintaining 100% accuracy.
Yes, Trackity is fully compliant with GDPR, CCPA, and PCI-DSS. We offer:
🔹 First-party data tracking (no reliance on third-party cookies).
🔹 Encrypted & secure data storage.
🔹 User opt-in & consent tracking.
We prioritize privacy-first tracking, ensuring no personally identifiable information (PII) is stored or shared without consent.
💰 Pricing & Support
Trackity offers flexible pricing plans to fit businesses of all sizes, from small eCommerce stores to enterprise-level brands. With a 14-day free trial, dedicated customer support, and no long-term contracts, you can experience precision tracking risk-free.
We provide flexible, scalable pricing:
🔹 Starter – Ideal for small businesses.
🔹 Growth – Designed for scaling brands.
🔹 Enterprise – Custom solutions for agencies & high-volume stores.
No! Trackity is fully no-code for Shopify & WooCommerce users.
Yes! We offer a 14-day free trial so you can experience the power of precise tracking risk-free.
We offer:
✔️ Live Chat & Email Support
✔️ Dedicated Account Managers (Enterprise Plan)
✔️ Comprehensive Knowledge Base & Video Tutorials
Sign up today and start tracking in minutes! Our guided onboarding ensures a seamless setup experience.